Tien Wong

CEO of Opus8

Tien is CEO of Opus8, an investment and advisory firm which helps technology companies and alternative investment fund managers raise capital. He is also Chairman of Lumious, a leader in corporate tech training and learning analytics, as well as Chairman of Lore Systems, a provider of network engineering, cloud computing, and strategic IT consulting.
In 1991, Tien co-founded and served as CEO of CyberRep, Inc. until its acquisition in 2003 by Affiliated Computer Services. CyberRep was one of the largest CRM outsourcing companies in the world with over 2,300 employees and $80 million in revenue. Today, the CyberRep/ACS business unit is one of the world’s largest call center operations, with nearly $3 billion in revenue as divisions of Xerox, Conduent, and Continuum. CyberRep was ranked for 4 consecutive years in INC. Magazine’s “Inc. 500” as one of the fastest-growing companies in the USA. CyberRep was profitable for 11 straight years and was backed by Allied Capital Corporation.
Tien is a recognized international expert in CRM, direct marketing, and BPO, having presented at dozens of industry events around the world on CRM and BPO topics. He has provided industry commentary on the ABC, Fox, NBC, CNBC, Maryland Public Television, and China’s CCTV networks, as well as Time Magazine, The Washington Post, Inc. Magazine, and Success Magazine. He serves on several boards including the Montgomery County (MD) Economic Development Corp., Center for Innovation Technology GAP Fund’s Investment Advisory Board, Junior Achievement, and Refraction. He was appointed by Governor Martin O’Malley to the 9-member Maryland Venture Fund Authority which allocates and manages over $130 million of capital which is invested into top-tier venture funds and startups. He is an Entrepreneur in Residence at Georgetown University’s McDonough School of Business and a graduate of Dartmouth College.